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Being on the receiving side of that can be very frustrating. Even though users can cancel easily and without any human interaction, they cancel their credit car
by jann 3y ago
Being on the receiving side of that can be very frustrating. Even though users can cancel easily and without any human interaction, they cancel their credit card which then costs us multiple months of revenue in cancellation fees.
- tomashubelbauer 3y agoWhich is why I'd not do it to a small company with a clean cancellation process and also why it is a good thing to do it to Adobe (multiple times a day ideally).