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I don't usually contact customer service to ask them how to do something. I usually do so because I have some issue with whatever situation and need someone to
by chankstein38 3y ago
I don't usually contact customer service to ask them how to do something. I usually do so because I have some issue with whatever situation and need someone to resolve it.
- inhumantsar 3y agohave you ever worked in customer service at scale?
- rogerkirkness 3y agoThis is true of technical customers, which only a small percentage of people are in a B2B or consumer context. Non technical customers behave very differently.