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This reminds me that sometimes when the mashing of random numbers doesn't work, I'll repeat "OPERATOR! OPERATOR! OPERATOR!" at the machine until it yields. I gu
by tomashubelbauer 3y ago
This reminds me that sometimes when the mashing of random numbers doesn't work, I'll repeat "OPERATOR! OPERATOR! OPERATOR!" at the machine until it yields. I guess it works by the same mechanism whereby the call audio is analyzed on the fly and if the algorithm determines the overlap with the corpus of terms at which it was trained is too low it will connect you to a human. Creepy if that's the case though.
- cjbgkagh 3y agoI tried the repeat ‘operator’ approach and the bot just hung up on me. I think the gibberish appears mentally disabled so they’re worried about being sued for not being accessible to people with disabilities.
- mauvehaus 3y agoI've also had the experience of being hung up on by a robot as well for repeatedly asking for the operator. Because I'm definitely going to be in a better mood once I reach a human having been hung up on by a machine. Who thought that one up?! On the other hand, maybe people on average are so grateful to reach a human that they're extra polite?