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Don't forget the "our options have recently changed" part that was recorded when Bush was in office
by sidewndr46 3y ago
Don't forget the "our options have recently changed" part that was recorded when Bush was in office
- ravenstine 3y agoOr "our office is currently closed" and prevents you from using options that should be possible to use when no one is present. Maybe this is just a mistake some firms make, but in any case, what the hell is the point of having a phone tree or chat bot if humans need to clock in at your business for it to do anything?! I've had this happen on more than one occasion. There was a doctor's office that had a phone system that wouldn't provide the option to schedule an automated appointment unless you called within business hours, and there was a pharmacy I used once that wouldn't let me hear my prescriptions or order a refill because "the pharmacy is now closed." I never used that pharmacy again, obviously.
- dr_kiszonka 3y agoMy other "favorite" is "we are currently experiencing a higher than usual volume of calls," which I hear literally every time.
- sidewndr46 3y agoIt's like exponential growth. Each day, there are more calls than the day before. In a few years time, every person on the planet will be calling their line nonstop each day.
- kmoser 3y ago...which always starts with "Please listen carefully," as if I'll suddenly start paying attention.