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Funny, but unless the chatbot is a legal agent of a dealership, it cannot enter into a legally binding contract. It's all very clear (as mud) in contract law. J
by black6 3y ago
Funny, but unless the chatbot is a legal agent of a dealership, it cannot enter into a legally binding contract. It's all very clear (as mud) in contract law. Judging from how easy LLMs are to game, we're a ways off from an "AI" being granted agent status for a business.
- Ekaros 3y agoProblem here will be is the customer expected to separate real agents using chat looking exactly same as bots. What if the agent is named Bot? In general would a contract formed over chat be binding? On either side.
- noodlesUK 3y agoArguably it’s an advertised price, rather than an agent entering into a contract. A pricing error would be potentially enforceable to an extent, but pricing errors are more favourable to a company than a signed contract.
- deleted 3y ago[deleted]