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1000% Agree. So many ROI calculations I've seen in the past ignore key-person risks from internal systems, hiring premiums needed to keep specialized knowledge,
by TuringNYC 3y ago
1000% Agree. So many ROI calculations I've seen in the past ignore key-person risks from internal systems, hiring premiums needed to keep specialized knowledge, and also carve-away infra human costs into other departments. Once you carve out enough stuff from the ROI, you can sway the ROI calculation heavily.
The folks who are too senior arent sufficiently technical to understand. The folks who understand benefit from the key-person risk and premiums paid, and thus are disincentivized to challenge the ROI comparison.
- brightball 3y agoKey person risk should be understandable as redundancy to just about any exec…at least I would hope so.
- foobarian 3y ago> and also carve-away infra human costs into other departments That's another great point; with the on-prem system where we run our own massive k8s/vm/data lake cloud, every team just throws things at it willy nilly and even though we know how to calculate total operating cost it's very difficult to set up backpressure to individual orgs and their budgets so there is quite a bit of waste I feel. With something like AWS the billing system is very detailed and is easy to attach to teams upfront. I'm not sure if it's good or bad that things are more efficient due to teams being incentivized to pay attention, but I kinda like it.