4 ms·
They lack the institutional DNA and culture for site reliability engineering. They have amazing system engineers and this is rather obvious from their blogposts
by KRAKRISMOTT 3y ago
They lack the institutional DNA and culture for site reliability engineering. They have amazing system engineers and this is rather obvious from their blogposts. However their uptime numbers are frankly horrifying and in their support forums they spend a lot of time making customers do the work for them. They don't have the institutional culture to be running modern cloud infrastructure. Good engineers, terrible operators.
- cultofmetatron 3y ago> However their uptime numbers are frankly horrifying and in their support forums they spend a lot of time making customers do the work for them I really hope this improves. I love what they are doing but there's a reason my company elected to build out a custon deployment on aws. reliability is KING when you have paying customers. Until they bring those numbers up, they are only going to be good for hobby projects
- biorach 3y agoI think you're being unfairly harsh. Looks to me like they're improving.