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While I will appreciate the Proton Mail Linux app when it is eventually released, I refuse to pay for a Proton Unlimited, Proton Family, or Proton Business subs

While I will appreciate the Proton Mail Linux app when it is eventually released, I refuse to pay for a Proton Unlimited, Proton Family, or Proton Business subscription until Proton Drive has a free and open source client for Linux. There are currently 3,609 people on your user feedback forum requesting a Linux client for Proton Drive: https://protonmail.uservoice.com/forums/932839-proton-drive/suggestions/45271456-linux-client-for-syncing https://protonmail.uservoice.com/forums/932839-proton-drive/... Linux support is essential for cross-platform privacy-oriented services. I hope your company is able to provide a specific timeline for when Linux will be supported in Proton Drive, instead of ignoring Linux completely like your company is doing in your product roadmap (https://proton.me/blog/proton-drive-roadmap https://proton.me/blog/proton-drive-roadmap).

teekert 3y ago
This reeks a bit of misplaced entitlement. Proton, as any company, has limited resources, and they focus it where it counts for their business. This means that for almost anything, be it gaming, office suites or video editors, we are a minority. And we have to live with less attention. It's just how it is. Sure we can make requests and provide feedback, but we have no rights. If you ask me we don't even have the right to responds with slight annoyance. We may just hope that even though we are a minority, perhaps companies may recognize the following things in us: - they do earn enough directly of off us to justify support - they trust that us techies take the tech we use at home to work - We are superior bug finders and reporters and may earn our support that way We are not entitled to anything though, and companies must also realize that in the end we too will vote with our wallets.
- commoner 3y ago
  It's not "entitlement" to share my purchasing preferences with Proton. I am glad to pay for Proton Mail subscriptions, but I am unwilling to pay for Proton Drive subscriptions (including Proton subscription bundles) until Proton releases a free and open source Proton Drive client for Linux. This is a perfectly rational position to take, since nobody wants to pay for things they aren't able to properly use. I'm not the only one who is demanding a Proton Drive client for Linux. On Proton's user feedback forum, this feature is the second-most highly voted suggestion for Proton Drive: https://protonmail.uservoice.com/forums/932839-proton-drive/filters/top https://protonmail.uservoice.com/forums/932839-proton-drive/... While you're certainly able to communicate with Proton however you like, it's not anyone's place to tell me and other Linux users what we can say to Proton on an online forum or whether we're allowed to express annoyance. There's no better way to let Proton know how I will vote with my wallet than to tell them directly.
  - teekert 3y ago
    I didn't realize you were already a customer. Fwiw, I agree with you, a good Linux client (or better, an API, so we can get Nautilus and Dolphin etc integration) would be great and I'd also pay more for a subscription, since now it can be a backup for my pictures.

teekert 3y ago

This reeks a bit of misplaced entitlement. Proton, as any company, has limited resources, and they focus it where it counts for their business. This means that for almost anything, be it gaming, office suites or video editors, we are a minority. And we have to live with less attention. It's just how it is. Sure we can make requests and provide feedback, but we have no rights. If you ask me we don't even have the right to responds with slight annoyance. We may just hope that even though we are a minority, perhaps companies may recognize the following things in us: - they do earn enough directly of off us to justify support - they trust that us techies take the tech we use at home to work - We are superior bug finders and reporters and may earn our support that way We are not entitled to anything though, and companies must also realize that in the end we too will vote with our wallets.

commoner 3y ago
It's not "entitlement" to share my purchasing preferences with Proton. I am glad to pay for Proton Mail subscriptions, but I am unwilling to pay for Proton Drive subscriptions (including Proton subscription bundles) until Proton releases a free and open source Proton Drive client for Linux. This is a perfectly rational position to take, since nobody wants to pay for things they aren't able to properly use. I'm not the only one who is demanding a Proton Drive client for Linux. On Proton's user feedback forum, this feature is the second-most highly voted suggestion for Proton Drive: https://protonmail.uservoice.com/forums/932839-proton-drive/filters/top https://protonmail.uservoice.com/forums/932839-proton-drive/... While you're certainly able to communicate with Proton however you like, it's not anyone's place to tell me and other Linux users what we can say to Proton on an online forum or whether we're allowed to express annoyance. There's no better way to let Proton know how I will vote with my wallet than to tell them directly.
- teekert 3y ago
  I didn't realize you were already a customer. Fwiw, I agree with you, a good Linux client (or better, an API, so we can get Nautilus and Dolphin etc integration) would be great and I'd also pay more for a subscription, since now it can be a backup for my pictures.