As an aside, I think your product site could be a bit more precise on some of the language; your homepage states "Harriet never trains on your data.", but your

As an aside, I think your product site could be a bit more precise on some of the language; your homepage states "Harriet never trains on your data.", but your FAQ states "She is powered by LLMs [...] but trained on your company info" and "Harriet is trained on your documents" :) I assume what you're meaning is that the generic model itself is not trained on company data, but is using retrieval techniques with the actual company data when used.