> Not really sure how this is anti-customer. Apple customers have ample access to iMessage, after all. And as has been noted many, many times, there are many me

> Not really sure how this is anti-customer. Apple customers have ample access to iMessage, after all. And as has been noted many, many times, there are many means of accessing secure cross-platform messaging. The point of a secure instant messaging protocol/app is to be able to communicate securely with people. If the company providing said app make it on purpose difficult for its customers to communicate with people, it is penalizing them. We are not talking technical difficulties, we are talking unwillingness to let a secure channel stay open and making so that communication with people is less secure.