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Don't teams assign points to their own tickets? So how could one compare the points between teams?
by mb7733 3y ago
Don't teams assign points to their own tickets? So how could one compare the points between teams?
- jSully24 3y agoYes. But many Sr. Leaders just see a number so it must also be a metric you can use for measurement. They do not understand it’s real use. I picture a construction company counting the total inches / centimeters each employee measured every day. Then at the end of the year firing the bottom 20% of employees measured in total units measured in the last 12 months.