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Other people tend to contact the vendor via their official support channels (i.e. https://support.apple.com https://support.apple.com and then click "Start now"

Other people tend to contact the vendor via their official support channels (i.e. https://support.apple.com https://support.apple.com and then click "Start now" under "Get Support") rather than complaining about it on the internet.

jzombie 3y ago
Already tried that. Two support reps couldn't fix it.
- stephenr 3y ago
  So have them escalate the problem?
  - jzombie 3y ago
    I tried that by asking if they could, and they seemed like it wasn't an easy thing to do. Of course, the first person I talked to didn't know what "Ventura" was, so maybe I called the wrong company.
jzombie 3y ago
A lot of people actually do this: https://news.ycombinator.com/from?site=discussions.apple.com https://news.ycombinator.com/from?site=discussions.apple.com