> In my mind, an outdated screenshot is one of the fastest ways to lose customer trust, so if I’m not confident I can maintain the image, I don’t add it. But o

> In my mind, an outdated screenshot is one of the fastest ways to lose customer trust, so if I’m not confident I can maintain the image, I don’t add it. But outdated documentation that describes how to do something in text that's changed is also infuriating to users. A screenshot helps both users and future documentation maintainers determine if the instructions are out of date.