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Are there no consumer protection laws in your country or state? Or small claims courts? (This is the odd thing I find in reports from the U.S. ... usually the

• HeyLaughingBoy 15y ago
  You hear about the outliers, not the common cases. I tried to return a phone I bought at Target when it simply stopped working two months later. No, I didn't have the manual and box it came in (why the hell do they think anyone keeps that?) and I had thrown out my receipt long ago and couldn't remember which credit card I used and I was trying to return it to a different store than the one I bought it from. Target took the phone back and gave me a new one without complaint. It was well outside their return policy (should have some proof of purchase), and it took a manager to approve it, and someone to manually look through the stores databases for 2 months back to find my transaction, but they were professional and polite all the way and never questioned the return. I don't expect to return stuff often, but I shop at Target a lot in part because I know I won't get hassled if I need to. And yes, we do have customer protection laws, but that's a last resort.