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Thinking this through out loud... I think there's a difference between trying on the clothes in the store vs. buying online, trying on, and returning. I bet th
by dwaltrip 3y ago
Thinking this through out loud... I think there's a difference between trying on the clothes in the store vs. buying online, trying on, and returning.
I bet the retailer has much lower confidence that the clothes weren't compromised in some way. They have significantly less control of the situation. There's only so much wear and tear or damage that a regular person can do to clothes during a short session in the dressing room.
I'd love to hear some stats from the inside on the condition of the clothes bought online that are returned.