During covid the company I worked at had their Series A fall through- we had a signed term sheet and everything, but the venture company lost their shit and pul

During covid the company I worked at had their Series A fall through- we had a signed term sheet and everything, but the venture company lost their shit and pulled out of the deal. We only had a few months runway left at this point. I reached out to our account rep at AWS and asked if we could delay our bills for three months. They laughed and said that if we didn't pay our bill for three months their system would just send us a bunch of emails, but that they wouldn't even start the process of closing the account until at least three months had passed- and even then they'd delay it further for us. We got a new funding round and paid all of our bills, but we would not have been able to make payroll if AWS wasn't so lenient about it. That was 2020, so almost three years ago, and that company is still regularly featured at AWS talks and product announcements.