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I mean, what do you want? Should they dig their heels in and stick with the old policy out of some kind of refusal to admit mistakes? Companies get things wron
by brookst 3y ago
I mean, what do you want? Should they dig their heels in and stick with the old policy out of some kind of refusal to admit mistakes?
Companies get things wrong. Apple got this wrong. But, as they say, the best time to fix a mistake is before you make it, and the second best time is now.