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>communicate with Google-esque customer service This is a strange allegation; While I have little personal experience with Steam's consumer service, the typica
by arc-in-space 3y ago
>communicate with Google-esque customer service
This is a strange allegation; While I have little personal experience with Steam's consumer service, the typical report I hear is that it is excellent and very helpful, while Google more or less doesn't have it at all. I've even successfully refunded some games that were a bit over the 2 hour window.
- soulofmischief 3y agoThey promised to fix my damaged Steam Deck LCD screen for free 8 months ago, and I still haven't sent it in because I was on the move a lot. Twice I have renewed the ticket with staff deeply apologizing and asking for them to print a new RMA, offering to pay this time, and they just send me a new RMA free of charge, which I have twice disregarded. I can't think of another digital business off the top of my hand which would put up with my shit.
- arc-in-space 3y agoWell if it's any motivation you should go get on that haha