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If Google Docs were down for 15 minutes while you were trying to get say a CV together or refer to some notes it would be pretty frustrating. SaaS is replacing
by quickthrower2 3y ago
If Google Docs were down for 15 minutes while you were trying to get say a CV together or refer to some notes it would be pretty frustrating. SaaS is replacing the desktop so the expectation is similar, I can access my data whenever I want. And 2am might be OK except many SaaS have global customers.
- eru 3y agoThat's why you announce your planned downtime long in advance, and put plenty of notice where customers can see it, even if they ignore emails etc.
- quickthrower2 3y agoStill sucks. But yeah I guess a countdown banner might be helpful there.
- JackSlateur 3y agoGoogle has a lot of downtime Never got 503 on google.com ? Or docs/meet down ?