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That is an incredibly tightly run organization. It might be reactive, dispatching a technician as soon as the ONT goes offline, or the router plugged into the O
by simfree 3y ago
That is an incredibly tightly run organization. It might be reactive, dispatching a technician as soon as the ONT goes offline, or the router plugged into the ONT stops pinging, but this is first class customer service.
- ProllyInfamous 3y agoThey'll also run ethernet lines in your house, typically just to the inside router and one computer — FREE with installation (which is also FREE, just pay monthly no-contract bill). I am a retired electrician, and have worked along-side many techs in new-builds... never met an EPB worker who wasn't thrilled to work for their employer. I also know several of their backend techs, and despite hesitant gripes of "lower government pay," none of them apply for tech/opsec jobs at private companies.
- Smoosh 3y agoMy guess would be that it is being run/managed by engineers not MBAs.
- ProllyInfamous 3y ago"You do not want your organization to be managers managing managers, managing managers, managing managers." —Mark Zuckerberg