3 ms·

I'll pile on and point out that Cox is a horrible ISP for a variety of reasons. My primary issue with them is that they will continue slowly adding fees and ra

by njovin 3y ago

I'll pile on and point out that Cox is a horrible ISP for a variety of reasons. My primary issue with them is that they will continue slowly adding fees and raising prices until your bill is almost double what you initially agreed to. At this point you call them, threaten to leave, and they find a new "promotion" that resets you to baseline and the process starts anew. I've gone through this with them for the past 10+ years. Their latest trick is charging for any usage over 1.5TB (which is criminally low if you have kids streaming, playing, and talking to friends all day IMO), but instead of tacking on one of their overagew bundles (which are somewhat resonably priced) they charge a huge per-GB fee. I'm about 2 blocks outside the primary service area of a large suburb so they're my only wired option that provides at least 100MB down speed so I'm stuck with them.

RajT88 3y ago
Comcast (aka XFinity) does this too. You have to yearly re-subscribe for a "promotion". The long game is of course to lure you with a lower price and hope you do not notice the price going up so they can gouge you to their heart's content. As soon as I can get Metronet fiber, I am out. (I am hoping they do not play similar games with promotions)
- bigstrat2003 3y ago
  > Comcast (aka XFinity) does this too. You have to yearly re-subscribe for a "promotion". They won't even let me do that when I call them. :(
  - RajT88 3y ago
    You must have no other ISP's in your area.
  - orangepurple 3y ago
    Starlink
  - ryandrake 3y ago
    Yea, last time I tried the "threaten to leave" bluff, they put me on hold for a bit, leaving me with my thoughts: "Allright--I'll be getting that sweet promotional deal again!" And then the rep came back onto the call saying "OK, sir, we have canceled your service as you requested. Is there anything else I can do for you?" Doh. It sounds like the Cable ISPs might be catching on to the game and stopping it.
    - vel0city 3y ago
      So then wait a few hours and call back and now you're a new customer!

by njovin 3y ago

RajT88 3y ago

Comcast (aka XFinity) does this too. You have to yearly re-subscribe for a "promotion". The long game is of course to lure you with a lower price and hope you do not notice the price going up so they can gouge you to their heart's content. As soon as I can get Metronet fiber, I am out. (I am hoping they do not play similar games with promotions)

bigstrat2003 3y ago
> Comcast (aka XFinity) does this too. You have to yearly re-subscribe for a "promotion". They won't even let me do that when I call them. :(
- RajT88 3y ago
  You must have no other ISP's in your area.
- orangepurple 3y ago
  Starlink
- ryandrake 3y ago
  Yea, last time I tried the "threaten to leave" bluff, they put me on hold for a bit, leaving me with my thoughts: "Allright--I'll be getting that sweet promotional deal again!" And then the rep came back onto the call saying "OK, sir, we have canceled your service as you requested. Is there anything else I can do for you?" Doh. It sounds like the Cable ISPs might be catching on to the game and stopping it.
  - vel0city 3y ago
    So then wait a few hours and call back and now you're a new customer!