3 ms·

$11M for a fine about a $200 device for 58 customers... Seems a bit much to me. The whole legal process should have been done in a day or two, and the fine

• malfist 3y ago
  $10,000 for deliberately lying to customers? That's a joke. Other than small mom and pop stores, a $10k fine isn't going to make the business change direction at all. It's barely even noticeable. For a multibillion dollar company, it's the penny that dropped from their pocket that they can't even be bothered to pick up.
• tomComb 3y ago
  In Ontario Canada the dominant blood testing company lost (got hacked) the health records of millions of customers and almost nothing came of it. Even the civil suit on behalf of the people whose entire health records were lost was going to be about $30 per person. And yet in this thread people complain that ~$200K per person is too little for telling people the wrong info about their fitbit warranty. People are so focussed on big tech they miss the egregious stuff happening one or two levels down.
• ceejayoz 3y ago
  > Then the authorities should start to focus on the cases that actually affect lots of people. They are. These cases carry a "don't fuck around with Australia's consumer protection rules" message to other companies thinking of doing so. If you're selling products like this in Australia, you're committing to a 24+ month warranty/return period. No 90 day fuckery.