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DOET is very helpful in getting you to understand how to think from a user perspective. I found it to be one of the most useful books in my development as an a

• chiefalchemist 3y ago
  Yes. But he also spends plenty of time on the idea that behind the scenes there are always trade-offs, compromises, etc. That is, organization and personel impact design, often in ways that aren't obvious from the outside.