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I don't know why anyone would rely on a payment processor that seems incapable of taking credit card payments for their own service. As in this case it's being
by davedx 3y ago
I don't know why anyone would rely on a payment processor that seems incapable of taking credit card payments for their own service.
As in this case it's being used as a backup provider, you're not likely to know how well they'll handle processing if your primary provider has issues. Given that this happened, I would question the wisdom of remaining with them?
- deleted 3y ago[deleted]
- tonyedgecombe 3y agoOver the 22 years I was selling software online I went through four different payment processors (swreg, regnow, blue snap and avangate). In the end I decided they are all a bit shit in their own way. Changing again is a lot of pain for some slightly different problems.
- newaccount74 3y agoI recently switched from FastSpring to MyCommerce, but they turned out to be crappy in a similar way. While their store seems more reliable, they are really expensive because they charge a hidden 5% fee on all foreign currencies (they charged 8-10%, then I complained and they dropped it to 5%). That's on top of their regular fees. At least I didn't switch to WireCard (I had an offer from them, it sounded pretty good but their API seemed a bit half assed, so I was sceptical, then the scandal blew up, fortunately before I got set up with them). Paddle seemed pretty sleazy, and switching to a UK company during Brexit also seemed like a bad idea. Anyway, these vendors are all a bit crappy, but they are probably still cheaper / easier than doing it all yourself...
- alex_suzuki 3y agoPaddle has its seat in London but they also have a US company registration. Revenue from my US customers goes through Paddle in US. It has been working well for me so far, except for very long response times from their seller‘s support.