It's not really the same problem but a good example of the end result (spoiler alert: dead peoples). Lake Constance was mostly due to faulty procedures, technic

It's not really the same problem but a good example of the end result (spoiler alert: dead peoples). Lake Constance was mostly due to faulty procedures, technical intervention and bad habits (letting a colleague work alone during night shift coffee breaks) and those lessons have been well learned as Skyguide is now one of the safest ANSP, refusing to increase capacity because of all those safety measures. FAA is another really scary story. 6 days of 10h shifts with 8 to 9h of rest is just insane. As a euro ATCO I know for a fact that we would never accept that, we have way more days off, a minimum of 11h rest time and are never called to work more nor work more than the contracted hour. As a matter of fact it is the opposite, we usually work less hours a day than what is planned. Maybe it is a different work culture between US and EU but we won't sacrifice ourselves for the company. If we are understaffed we will let it happen, reduce capacity or even close some airspace and let the company lose money and credibility. Anyway, as we often say, everybody working in the aviation industry is tired because of the shifts. Just don't let the PAX know about it.