And this is why I prefaced it's absolutely great for the first line. My issue is will the chatbot know that the thing I asked it cannot answer or is it going t

And this is why I prefaced it's absolutely great for the first line. My issue is will the chatbot know that the thing I asked it cannot answer or is it going to keep spewing whatever it deems appropriate. Is it better than most humans, maybe, maybe not. I rarely contact customer support, asin once or twice in my life. The one time I got caught in autogenerated nonsense instead of getting to an actual human I started making plans to remove that company from my life. I'm yet to be convinced there is a way for an LLM to read what I complained about and being able to determine that request is above it's knowledge and needs to be escalated