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> and have even contested credit card charge-backs. Personally, I'd never do a CC chargeback against certain companies. Too much risk of being cut off from a
by neilv 3y ago
> and have even contested credit card charge-backs.
Personally, I'd never do a CC chargeback against certain companies. Too much risk of being cut off from a crucial vendor by a "customers who do chargebacks aren't worth the trouble" automation/SOP.
(For household consumer issues... if customer service was exhausted, I'd escalate to the CEO's office "?" email address, and if even that didn't work, but I really needed it solved, I'd consult a lawyer about whether they could negotiate a solution with a letter or phone call.)
- tester756 3y agoHow they can cut you off? Aren't there various payment methods?
- josephcsible 3y agoThey don't just blacklist the credit card number you used, but also your name, address, email, and phone number. And it wouldn't surprise me if they also had some heuristic involving IPs, cookies, and device fingerprinting.