What I dislike the most is how unreliable "Amazon Day Delivery" is. Several times I've bought something that I don't need that week, so I chose Amazon Day deli

What I dislike the most is how unreliable "Amazon Day Delivery" is. Several times I've bought something that I don't need that week, so I chose Amazon Day delivery, which allows all of my packages get delivered during the same day the next week. I expected those packages to arrive, e.g. buying something for a gathering I'm hosting that weekend, but they are often days late and don't arrive in time. Amazon was great for a few years, but it looks like something happened. They still claim they are customer obsessed and "Day 1" thinkers, but anyone can see the delusion. I wonder if Jeff Bezos sees that Amazon has gotten worse; it seemed like he truly believed in the company until his departure a few years ago, but maybe it was always just about the money.