I bought a FP3+, still using it after 3 years, but would not go Fairphone again. Despite supporting what the company stands for, I feel they didn't deliver on t

I bought a FP3+, still using it after 3 years, but would not go Fairphone again. Despite supporting what the company stands for, I feel they didn't deliver on their promises. I was hoping for more upgrades to be available over time, but that was never the case. Instead, two new models appeared with a year interval and the 4 didn't even get any upgrades. Worse even, the 3.5mm jack was removed, following the trend of getting customers to buy headphones with a limited life time due to their battery. The promise of being the responsible choice for the planet is fading away. I also faced issues when it came to repairing my device. After only 3 months the USB-C port died, impossible to charge it and once out of battery, I couldn't get my data from it. I contacted the support and they offered me two solutions: I send in the phone, it will get fixed but wiped clean or I order the part online and they reimburse me (they couldn't just send it from the repair center...). I chose the latter as I didn't want to loose my data and felt it was the more ecologically responsible choice, especially since the phone is so repairable. Well, the part was not available on their store, checked every retailer in Europe and third party parts don't exist. I was stuck with a brick for 4 months. The irony is that if I had an iPhone or Galaxy, I could get it fixed the same day at the phone repair shop around the corner... I appreciate all the efforts Fairphone put in setting up more responsible supply chains. But in my opinion they still failed on their sustainability promise. The devices aren't well supported, it's difficult to repair them and they quickly fall behind due to the lack of upgrades (that also goes with the main board not being replaceable). New devices follow the disastrous trends of other brands with a new model each year and removing the headphone jack. Sure, they are a business and need to make money, but not by going against their own values.