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Why Everyone Hates IT People
- primatology 15y agoI propose that the technical superiority of IT employees over the rest of the company induces an arrogance that makes many of them incredibly unpleasant to work with. The one IT guy I met who wasn't a jerk was quickly promoted out of the department.
- vacri 15y agoI propose that the fiscal superiority of finance employees over the rest of the company induces an arrogance that makes many of them incredibly unpleasant to work with. rinse, repeat
- chris_wot 15y agoThis is where a service catalog becomes useful. A service catalog is a document that lays out all the services that IT agrees to undertake, and that the business needs to operate. It is backed by senior management, and it documents what the service is used for, the time frame for service, the availability guarantees in place, key contacts and how to use the service. Through the service catalog, the business can get access to IT services, the IT dept gets a better overview of what they should be providing, and management gets to understand what areas of the business are performing/under performing and in what direction IT needs to be taking next.