3 ms·

they're exactly this way with youtube, too.

• x0x0 3y ago
  There's a pretty big difference, though, between an ad-supported free-to-use service vs a service I pay $216/u/y for.
  • gowld 3y ago
    Have you tested that theory?
    • x0x0 3y ago
      I meant more morally than de facto. As in the buyer of that service, I expect support (and will move to O365 if it is unavailable.) Though in a perfect world there would be more than 2 choices... To be honest, I have gotten pretty good support from GSuite, though it was fixing Google's own incompetence. It turns out that if you bought GSuite when prompted while registering your business' domain w/ Google Domains, that was a special GSuite locked out of certain features. Because reasons. It took contacting support to fix this. In a very Googley way, it was clear that many companies had hit this problem, and they'd built tools to fix it. They of course didn't stop the problem, but they did have a well-orchestrated process to fix it...