"A safe shopping experience and excellent customer service are why Amazon's shoppers are there. You want to sell there because it has shoppers. For that, you ta

"A safe shopping experience and excellent customer service are why Amazon's shoppers are there. You want to sell there because it has shoppers. For that, you take their policies that built that audience for you, and you love them." The policy is 30 days as stated on the site. The also make no mention of the fact that they don't actually have people supporting their sellers. Maybe Amazon needs to show the realities of their policies instead of allowing small businesses to base their business there and then abruptly shutting down their account with no recourse. Oh, and the best part is that they froze >$5K for over 3 months.