Adding to the anecdata: My experience with my current HP laptop was completely different. Two or three months after the warranty ended, the keyboard broke. Send

Adding to the anecdata: My experience with my current HP laptop was completely different. Two or three months after the warranty ended, the keyboard broke. Sending it to them would have cost 50€ for them to just tell me the repair costs, which might or might not have been credited to the final bill. In the end, my father and I replaced the keyboards by ourselves. You can't get or replace the keyboard as a part by itself, only with the whole plastic that makes up the top surface of the bottom shell, including a new mouse pad. You have to completely disassemble the laptop to do the swap. Two or something years later, and the keyboard broke in exactly the same way again. I think it's just the flex cable, but you can't replace it. They did end up releasing their internal repair guide like four years after the laptop came out, I guess that would have been nice to have for the repair. Also, one of the hinges snapped from the brittle and thin plastic that connected it to the bottom shell, but luckily that doesn't seem to have much of an effect when the laptop is assembled. (Also, another major annoyance, they cheaped out on the WiFi+BT chip and only connected one antenna, which makes the Bluetooth borderline unusable while WiFi is on.) Oh, and I've had two or something charging cables die on me because the way they come out of the charging brick doesn't protect them from strain very well. A replacement (with the standard 65W) is like 70-90$. I always found them cheaper for used, luckily. I'll never buy a laptop (or anything at all, probably) from them again.