I once ran over my phone with a mower. Tried to log onto Verizon's site to buy a new one. Please enter the code shown on your phone. No alternative way to sig

I once ran over my phone with a mower. Tried to log onto Verizon's site to buy a new one. Please enter the code shown on your phone. No alternative way to sign in. Nothing. I contacted chat support and they wouldn't talk to me until I verified through my phone. Obviously impossible. I ended up chatting with sales support and begging each person to forward me to tech support until one finally took pity on me and forwarded me to someone who was cool enough to actually help me. What the hell.