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GOV.UK is dramatically more competent than USDS, are they not? I admit I'm not terribly familiar, but I wouldn't want to depend on the agency behind the Departm

GOV.UK is dramatically more competent than USDS, are they not? I admit I'm not terribly familiar, but I wouldn't want to depend on the agency behind the Department of Education and VA websites for anything. I've seen the VA site, in particular, do serious harm to the people it's meant to serve.

mardifoufs 3y ago
I don't think the USDS makes all or even most of the current federal gov websites.
- Miraste 3y ago
  No, they don't. But they did create the VA site: https://www.usds.gov/projects/va-dot-gov https://www.usds.gov/projects/va-dot-gov And they're involved with the Department of Education, although I couldn't find out exactly what they built.
  - mardifoufs 3y ago
    Oof, that sucks to hear. I had a hard time believing they'd be behind that website seeing that I often hear complaints about it. :(
  - llimllib 3y ago
    the va site is vast, to say any one team created the VA site would not be even close to correct. They did help change over the old va.gov to the new va.gov (which was built as vets.gov), which imo has been a huge improvement. (There are still many, many problems with the VA and its website. Just saying that 1. the new va.gov is a big improvement and 2. the USDS is far from being a single point of responsibility for it, or even _the_ major point of responsibility)
- boris-ning-usds 3y ago
  USDS certainly does not. The guiding principle at the time from what I remembered is to try to set "some standard" for all federal government websites to strive to because there were none. We also helped with design and infrastructure support for ssa.gov (launched earlier this year) with a contractor team to try to boil down 60,000 pages to ~30 pages that people tend to use. // opinions of a former USDS, no longer with the team
boris-ning-usds 3y ago
Hi! Can you elaborate on what in particular on the VA site that causes serious harm to the people it's meant to serve? I'm happy to bring it to the team or if you don't feel comfortable with stating it here, please bring it up to the open source website for va.gov. https://github.com/department-of-veterans-affairs/vets-website https://github.com/department-of-veterans-affairs/vets-websi...

mardifoufs 3y ago

I don't think the USDS makes all or even most of the current federal gov websites.

Miraste 3y ago
No, they don't. But they did create the VA site: https://www.usds.gov/projects/va-dot-gov https://www.usds.gov/projects/va-dot-gov And they're involved with the Department of Education, although I couldn't find out exactly what they built.
- mardifoufs 3y ago
  Oof, that sucks to hear. I had a hard time believing they'd be behind that website seeing that I often hear complaints about it. :(
- llimllib 3y ago
  the va site is vast, to say any one team created the VA site would not be even close to correct. They did help change over the old va.gov to the new va.gov (which was built as vets.gov), which imo has been a huge improvement. (There are still many, many problems with the VA and its website. Just saying that 1. the new va.gov is a big improvement and 2. the USDS is far from being a single point of responsibility for it, or even _the_ major point of responsibility)
boris-ning-usds 3y ago
USDS certainly does not. The guiding principle at the time from what I remembered is to try to set "some standard" for all federal government websites to strive to because there were none. We also helped with design and infrastructure support for ssa.gov (launched earlier this year) with a contractor team to try to boil down 60,000 pages to ~30 pages that people tend to use. // opinions of a former USDS, no longer with the team

boris-ning-usds 3y ago

Hi! Can you elaborate on what in particular on the VA site that causes serious harm to the people it's meant to serve? I'm happy to bring it to the team or if you don't feel comfortable with stating it here, please bring it up to the open source website for va.gov. https://github.com/department-of-veterans-affairs/vets-website https://github.com/department-of-veterans-affairs/vets-websi...