4 ms·
I personally feel like outsourced delivery for hot food orders at peak hours is a flawed idea. I've used Grubhub and it seems like they try to group deliveries.
by bluSCALE4 3y ago
I personally feel like outsourced delivery for hot food orders at peak hours is a flawed idea. I've used Grubhub and it seems like they try to group deliveries. In my situation, I had a driver pick up my food only to drive it around down and deliver it to me 40 minutes later. If I order from a place and they don't have a driver on staff, I won't order delivery.
- Nextgrid 3y agoThe problem isn't that they group orders, it's that you weren't aware of it and weren't given the choice. You were made to believe that you were paying for a direct order and it's only after the fact you realize but by then it's too late and getting your money back is a hassle. There would be no problems if you were given the choice upfront to pay less for a grouped order or more for a direct order. The problem is that these companies need to somehow pay for all that "growth & engagement" and so have insane overheads, so being upfront about the costs will mean they'd get no business, so instead they obfuscate it as much as possible like in the above scenario or outright steal drivers' tips.
- bluSCALE4 3y agoYeah, I mean, as I mentioned, I'm willing to order rolling the dice but once my order is picked up, they should do the right thing and be transparent. They have my money already and as you said, I now have the expectation that "I'm next".
- quickthrower2 3y agoSeems insane that people living in inner cities need to get food delivered. Unless there is a good reason you are handicapped etc. or maybe just had a baby. But for most people routine delivery when you can walk 5 minutes and phone ahead that order is fine.
- hypeatei 3y agoNot really insane when you consider that money can buy you more time. It's very convenient to get food delivered on these apps. Whether it's financially responsible or not depends on the individual.
- quickthrower2 3y agoAlso health. The idea thing to do is cook the food: cooking the food esp. chopping etc. I feel is good for mental health and prepare the body to digest. And you have moved somewhat. At least if you go pick up the takeaway, you have done some walking. If you are too busy to do physical things in day to day life, so you can crank out another page of code, or do a deal, I think that is poor and leads to bad health in the long term.
- dannyw 3y agoSure, I don’t disagree on that. But it’s nice to occasionally use delivery services and enjoy the time or convenience. I also live in the suburbs where I’m not walking to the restaurant, I’m getting in my car.
- standardUser 3y agoCall me insane, I like getting food delivered. Seems like a lot of the 8 million people in this city like it too.
- quickthrower2 3y agoSure. Remind me: How many people like alcohol, cigarettes, sugar etc.?
- standardUser 3y agoI love alcohol. And what kind of inhuman monster doesn't like sugar?
- quickthrower2 3y agoSure, but overall regular alcohol use categorically leads to a more miserable life. There are no free lunch drugs, maybe except exercise. Alcohol culture though is crazy strong, probably an example of a naked emperor.
- hypeatei 3y agoYeah, stacked orders are a joke. From DD-related subreddits, it seems the algo typically bundles low tip orders with higher tipping orders. This is so the low tippers finally get their stuff delivered because no one else was taking it individually.
- 4b11b4 3y agoWhat a joke. This is just a band-aid.
- standardUser 3y agoIn NYC delivery is too good. I'd say 20-40 minutes about 90% of the time. I'll even order fried food and know it will still be crispy! I used to live in downtown SF, which is one of the densest urban areas in the US outside of NY, and I would only reluctantly order delivery because the average wait was closer to 75 minutes. I'd wait 1.5 hrs before checking on the order. Food reliably showed up cold.