Probably didn’t help that the app was so bad for months after Joe switched over that Joe was saying “sorry the app is so bad, they tell me they are working on i

Probably didn’t help that the app was so bad for months after Joe switched over that Joe was saying “sorry the app is so bad, they tell me they are working on it”. How much audience did they fail to convert? How much harder did that make building momentum? 9000 employees and couldn’t get playback to work…