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I feel like people just have wildly varying experiences with these hyperscalers. For me, I've always had a point-person inside google I can ask, and I'm not a
by dijit 3y ago
I feel like people just have wildly varying experiences with these hyperscalers.
For me, I've always had a point-person inside google I can ask, and I'm not a big customer or anything.
However AWS has always been either sales guys who very much did not give a solitary shit about me or robot support. FWIW I'm based in Scandinavia so I wonder if it's a geographic thing.
However one thing is absolutely certain: you are giving up control. After that it's just about trust. As we know about trust: it's exceedingly fragile and difficult to cultivate. One wrong move and you'll realise how powerless you were the whole time, and that's a gut-wrenching feeling.
- aborsy 3y agoAWS support has been solid in my experience.
- theshrike79 3y agoScandinavia here too. Our support folks are based in Stockholm, AWS has some sort of permanent presence there IIRC.