There was a meme about Spotify replacing the heart symbol to like a song with a ‘+’ sign. No one asked for, it benefits no one, and people proactively want the

There was a meme about Spotify replacing the heart symbol to like a song with a ‘+’ sign. No one asked for, it benefits no one, and people proactively want the old version. I’m sure they had countless meetings for this “feature” and how much human hours. There would have been a designer, and a researcher. There would have also been a data scientist lying with statistics about how this change moved the core business metrics. That’s from my personal experience of working in FANG and people doing unscientific and statistically invalid analysis of noise.