4 ms·
> extremely easy to contact an actual human That's the opposite of my experience with Amazon, and I even worked for a company that underwent a "partnership cer
by crabbone 3y ago
> extremely easy to contact an actual human
That's the opposite of my experience with Amazon, and I even worked for a company that underwent a "partnership certification" process or w/e it's called. (I.e. we had to take classes on how to use a bunch of useless AWS crap and then test out on that, just to be able to put our product on marketplace).
You are either exceptionally lucky, or maybe Amazon's support is geographically locked (into your location)... or a bunch of other reasons I can think of. Anyhow. Even if what you say was true today, this is no guarantee that it will stay true tomorrow. If Amazon finds it expedient to cut down on support, they will.