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Ok. So your credit card expired, and the provider cleared your cloud data. How do you retrieve it? See, each has issues.

by pmlnr 3y ago

epups 3y ago
This is not a good example. One of them is under your control, the other isn't.
- AndroTux 3y ago
  I read many posts of people complaining about some cloud service deleting their data for „no reason“ (= user error, mostly not reading emails) every month, while I can’t even remember the last post of someone losing their data due to a fire (except OVH bursting into flames ;) ). So I think it’s a valid argument to be made. Bottom line: have a backup, and utilize cloud as well as local storage.
stef25 3y ago
Or you don't read the small print and Backblaze deleted the backup of your external disk if you don't connect your computer for X days. Happened to me, very fucking pissed. Even when you're an "IT guy" think you've got it all covered it can still blow up.
- tambre 3y ago
  Do you have any pointers to such fineprint? I can't find it nor did I notice it when I just very recently began using Backblaze.
  - stef25 3y ago
    yeah here https://help.backblaze.com/hc/en-us/articles/217665398-Backing-up-External-Hard-Drives https://help.backblaze.com/hc/en-us/articles/217665398-Backi... > Backblaze will backup external USB and Firewire hard drives that are detached and re-attached as long as you remember to re-attach the hard drive at least once every 30 days. If the drive is detached for more than 30 days, Backblaze interprets this as data that has been permanently deleted and securely deletes the copy from the Backblaze datacenter It's a real fucker like if you have your stuff in storage for a while and then reformat the drive and then try to download everything from Backblaze (what I do every time I get a new computer), only to discover it's not there. Left a REAL bad taste.
    - theshrike79 3y ago
      It's because the service is billed as a "backup" not as "cheap cloud storage". If they allowed people to back up unlimited USB drives and networks shares, /r/datahoarder would be all up their business with 1PB storage. This is why they limit it to only stuff you're actually using. If you want generic cloud storage with infinite retention, they have B2
      - stef25 3y ago
        They mention in their docs that this is why they forbid (not limit) NAS. Afaik you could still connect as many 8TB USB drives to your machine.
        theshrike79 3y ago
        And as long as you keep them connected regularly, they are backed up. What you can't do is connect a 20TB USB drive, back it up and put it in your cupboard for a year and expect the data to still be there.
        tpoacher 3y ago
        As is clearly stated in their FINEPRINT. /s
        wil421 3y ago
        Boot your windows machine using an iSCSI storage block supplied by your NAS. I’ve wondered if this would work with Backblaze or not. I don’t really care if I lose my plex media so I’ve never tried it.
    - tallanvor 3y ago
      I mean, they also email you after two weeks and then again at 21 days, so it's not like they're hiding this from you.
      - stef25 3y ago
mrweasel 3y ago
I don't really get that example. Assuming that your using the cloud solution as a backup, you'd still have the original and can restart the backup, either on the same or a different cloud provider. If your house burns down there's a good chance that you're losing both the original and the backup. Ideally you have the original, a local backup and a cloud backup. The cloud backup can be updated a few times a day, and the local every few 10 - 15 minutes.
theamk 3y ago
You missed a step here. 1. my credit card expired 2. I've started getting warning emails about data being cleared, and giving me a few weeks to fix this (because my provider does want me to keep paying.. it's their business after all) 3. I put in a new credit card and it all works again Compare it to: you came back home and your data is gone. Or you power up your PC after power outage, and the disk fails. Or even worse, you are sitting in front of your computer, and the cryptolocker/ransomware window pops up. (And one of those is much more likely to happen than others. I don't think I've ever heard stories about cloud data deleted for non-payment, but I've had plenty of first-hand experiences with disk failures and send-hand stories about ransomware)
JeanMarcS 3y ago
I thought I stated in my comment that you should have both, sorry if it was not clear

Ok. So your credit card expired, and the provider cleared your cloud data. How do you retrieve it? See, each has issues.

by pmlnr 3y ago

Ok. So your credit card expired, and the provider cleared your cloud data. How do you retrieve it? See, each has issues.

epups 3y ago

This is not a good example. One of them is under your control, the other isn't.

AndroTux 3y ago
I read many posts of people complaining about some cloud service deleting their data for „no reason“ (= user error, mostly not reading emails) every month, while I can’t even remember the last post of someone losing their data due to a fire (except OVH bursting into flames ;) ). So I think it’s a valid argument to be made. Bottom line: have a backup, and utilize cloud as well as local storage.

stef25 3y ago

Or you don't read the small print and Backblaze deleted the backup of your external disk if you don't connect your computer for X days. Happened to me, very fucking pissed. Even when you're an "IT guy" think you've got it all covered it can still blow up.

tambre 3y ago
Do you have any pointers to such fineprint? I can't find it nor did I notice it when I just very recently began using Backblaze.
- stef25 3y ago
  yeah here https://help.backblaze.com/hc/en-us/articles/217665398-Backing-up-External-Hard-Drives https://help.backblaze.com/hc/en-us/articles/217665398-Backi... > Backblaze will backup external USB and Firewire hard drives that are detached and re-attached as long as you remember to re-attach the hard drive at least once every 30 days. If the drive is detached for more than 30 days, Backblaze interprets this as data that has been permanently deleted and securely deletes the copy from the Backblaze datacenter It's a real fucker like if you have your stuff in storage for a while and then reformat the drive and then try to download everything from Backblaze (what I do every time I get a new computer), only to discover it's not there. Left a REAL bad taste.
  - theshrike79 3y ago
    It's because the service is billed as a "backup" not as "cheap cloud storage". If they allowed people to back up unlimited USB drives and networks shares, /r/datahoarder would be all up their business with 1PB storage. This is why they limit it to only stuff you're actually using. If you want generic cloud storage with infinite retention, they have B2
    - stef25 3y ago
      They mention in their docs that this is why they forbid (not limit) NAS. Afaik you could still connect as many 8TB USB drives to your machine.
      - theshrike79 3y ago
        And as long as you keep them connected regularly, they are backed up. What you can't do is connect a 20TB USB drive, back it up and put it in your cupboard for a year and expect the data to still be there.
        tpoacher 3y ago
        As is clearly stated in their FINEPRINT. /s
      - wil421 3y ago
        Boot your windows machine using an iSCSI storage block supplied by your NAS. I’ve wondered if this would work with Backblaze or not. I don’t really care if I lose my plex media so I’ve never tried it.
  - tallanvor 3y ago
    I mean, they also email you after two weeks and then again at 21 days, so it's not like they're hiding this from you.
    - stef25 3y ago

mrweasel 3y ago

I don't really get that example. Assuming that your using the cloud solution as a backup, you'd still have the original and can restart the backup, either on the same or a different cloud provider. If your house burns down there's a good chance that you're losing both the original and the backup. Ideally you have the original, a local backup and a cloud backup. The cloud backup can be updated a few times a day, and the local every few 10 - 15 minutes.

theamk 3y ago

You missed a step here. 1. my credit card expired 2. I've started getting warning emails about data being cleared, and giving me a few weeks to fix this (because my provider does want me to keep paying.. it's their business after all) 3. I put in a new credit card and it all works again Compare it to: you came back home and your data is gone. Or you power up your PC after power outage, and the disk fails. Or even worse, you are sitting in front of your computer, and the cryptolocker/ransomware window pops up. (And one of those is much more likely to happen than others. I don't think I've ever heard stories about cloud data deleted for non-payment, but I've had plenty of first-hand experiences with disk failures and send-hand stories about ransomware)

JeanMarcS 3y ago

I thought I stated in my comment that you should have both, sorry if it was not clear