> a, b, and c, and there is no other / better service, so it's a difficult one to solve. You don't say what the service is, but if your company is relying on i

> a, b, and c, and there is no other / better service, so it's a difficult one to solve. You don't say what the service is, but if your company is relying on it to the extent that you need to be awake at 3am, then I suspect it's well worth calling the people providing it and offering to throw money at them. Otherwise you're essentially relying on their goodwill for business continuity...