I had a lovely one the other day when trying to contact FreshWorks support. I just want to cancel an account but as far as I can tell they’ve sunset the service

I had a lovely one the other day when trying to contact FreshWorks support. I just want to cancel an account but as far as I can tell they’ve sunset the service so I’m forced to go through the support process. I couldn’t even submit the form without ticking the following: > I would like to receive marketing communications related to Freshworks' business, services, and events. I can unsubscribe from these communications at any time. The only email I’ve received since has been a fake real sales email with no unsubscribe link.