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Yes, I just tried, and the phone number just goes to a menu system with no way to talk to a human. If you choose abuse, it tells you to report it online. If you
by cpncrunch 3y ago
Yes, I just tried, and the phone number just goes to a menu system with no way to talk to a human. If you choose abuse, it tells you to report it online. If you choose support it tells you that if you're an enterprise customer you can create a ticket. If you choose the "under attack" option, then do send you to a human who tries to sell you cloudflare service and doesn't understand that cloudflare could possibly be attacking you (and refuses to transfer you).
I tried emailing the abuse address, but I get an automated reply saying to report it using the online form (which won't let you report anything not hosted on a cloudflare website).
I also emailed their noc address and haven't had an automated reply yet, so perhaps that will actually reach a human.