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Related. If you want the people at your company to have good IT support, make sure that the execs and upper mgmt have a lower tier of support than everyone els
by tomohawk 3y ago
Related. If you want the people at your company to have good IT support, make sure that the execs and upper mgmt have a lower tier of support than everyone else. At most places, they get platinum support, and everyone else is bronze, so they never see what people who work for them have to deal with every day.