"We don't rate limit." * show support direct/irrefutable/reproducible evidence * "We don't rate limit." * Implement aggressive backoffs anyway, guessing at t

"We don't rate limit." * show support direct/irrefutable/reproducible evidence * "We don't rate limit." * Implement aggressive backoffs anyway, guessing at timings and problem goes away. Similar with a number of networking timing quirks; denial from support and blind workarounds to progress despite being told they are unneeded.