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I'm sure Amazon would've accepted a return if asked. I acknowledge that there may be some confusion around knock-off products, but the Amazon customer service
by jwallaceparker 15y ago
I'm sure Amazon would've accepted a return if asked.
I acknowledge that there may be some confusion around knock-off products, but the Amazon customer service has always been top rate in my experience.
- prawn 15y agoIMO, customer service starts well before the product has been purchased. Amazon might make some double sales (the fake, then the original once a mistake has been realised), but in the long run I think this damages their reputation somewhat.