DHH has become the textbook definition of needs to touch grass. He just can't help himself and his need to share his opinions. A lot of people feel Basecamp's

DHH has become the textbook definition of needs to touch grass. He just can't help himself and his need to share his opinions. A lot of people feel Basecamp's products are outdated, but many kept using them out of goodwill, loyalty, and just like the company and its customer service. DHH is tanking the one thing they have going for them.