4 ms·

I take the opposite lesson from this. These ports look practically the same to someone who’s never used them. It’s terrible user experience. IT failed to prope

I take the opposite lesson from this. These ports look practically the same to someone who’s never used them. It’s terrible user experience. IT failed to properly train the user or provide them with useable equipment. This is not revenge of the nerds, it’s a failure to serve the internal customer.

Dalewyn 3y ago
This is only going to become worse with further spread of USB-C; not even nerds and professionals can figure out WTF that USB-C port/cable carries.
gwbas1c 3y ago
> Hugh and his colleagues configured the PC and did a spot of training to ensure the AD was conversant with the modem he was provided It's not that hard to troubleshoot something like this. The problem is that the Associate Director would only cast blame and not take any responsibility for learning to use his computer correctly. It's also real obvious that a modem port and a network port are different. Maybe not on a casual glance, but if you're trying to plug a phone cable into a modem port, it is. Especially if you're savvy enough to be an Assistant Director. [Edit]: On reflection, I suspect that the Associate Director decided to take the weekend off and blame Hugh; instead of taking a minute or two to do some troubleshooting.