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> how do you imagine did they get the information needed to call you back and knew of the booking? Maybe booking.com sends an email to the hotel, but they legi
by pxeboot 3y ago
> how do you imagine did they get the information needed to call you back and knew of the booking?
Maybe booking.com sends an email to the hotel, but they legitimately don't have the login credentials to cancel the reservation?
- baz00 3y agoHad this. That was exactly what happened to me. It was refunded and I decided never to use booking.com ever again.
- codr7 3y agoGood choice, for several reasons.
- kubectl_h 3y agoThis was it. They add calendar events too apparently.
- carlosjobim 3y agoThere's 0% chance this is what happened. Hotels can get in touch with booking easily by phone or e-mail to fix any login issues, or to delist from booking if they don't want to be partners. Also, why would they have to log in? Booking.com sends their invoices by e-mail as well. This case was commission fraud by the hotel against booking.com
- smueller1234 3y agoIIRC when I worked at booking until 2017, they had already stopped the practice to share customer data via email for privacy+security reasons years ago.